Nicole earned her BA in Cultural Anthropology from Antioch College and her MA in Management and Leadership from Antioch University. She is an experienced organizational leader with expertise in people systems, management coaching, and problem resolution. She has a professional background in education, organizational and strategic planning, marketing, project management, and business analysis. She brings an innate ability to quickly assess the organizational culture and needs, directly expose opportunities, and build action plans for improvement.

As the founder and CEO of Smiling Owl, Nicole has assisted local businesses with logo creation, branding, creating and implementing various systems, hiring, training, employee retention programs, establishing and maintaining an online presence, marketing plans, and developing and generating dashboards. She has led teams through the construction, licensing, creation, and operation phases. Nicole enlightens small business owners with the opportunities to ease their to-do lists and minds.